Account Manager Page Validation Email

Squiz Matrix Support
1

Right, so I have a system built. It's working fine for a while, sending an email to validate.


Some emails it sends the right link:


    http://www.domain.com/sign-up?action=validate&amid=f83c4c8293cc438e7876aa548466a678


Other times it ignores the &amid part:
    http://www.domain.com/sign-up?action=validate=f83c4c8293cc438e7876aa548466a678


What is this doing? Is there a way I can fix this?
2

[quote]Right, so I have a system built. It's working fine for a while, sending an email to validate.


Some emails it sends the right link:


    http://www.domain.com/sign-up?action=validate&amid=f83c4c8293cc438e7876aa548466a678


Other times it ignores the &amid part:
    http://www.domain.com/sign-up?action=validate=f83c4c8293cc438e7876aa548466a678


What is this doing? Is there a way I can fix this?[/quote]
I have had a quick look at the code and cannot see where the "&amid" is optional as it is always appended in the URL.
Testing the email contents sent by Account Manager (the Matrix end) against that received should determine whether an external service is interfering with the contents before reaching your inbox.
3

Thanks! Good point, so I had a look at the content on the server side. It seems to distribute out fine, so I did a few tests to see what's happening on the email client side.


It seems like the system doesn't work in Entourage Mac on an Exchange account. Works fine as POP3, IMAP etc.



Works in all the web based email browsers.



Any clue what Entourage is not loving about the &amid part?

4

Have you tried sending just a normal email to the Entourage client, with &amid in the body text to see what it does?
5

Yes, it appears. It doesn't when included in a URL. Proper weird.

6

I wonder if Entourage see &amid as a html special character, and therefore tries to change it, and when it realizes it can't, it prints nothing.

Just an idea.

Thanks again Microsoft.
7

Probably. Must do something to obfuscate before it's printed onscreen.