Bulk file import tool ERROR

Squiz Matrix Support
1

Hi,


using 3.12.0 and trying to import some images using the bulk tool.



I defined a directory to read files from and use the bulk tool to specify both that all the files should be imported and the destination folder (the media folder).



I get this message when submitting:


    Fatal error: queuehipo(): Failed opening required '/var/www/matrix_ra/packages/import_tools/hipo_jobs//hipo_job_bulk_file_import.inc' (include_path='.:/var/www/matrix_ra/php_includes:/usr/share/php:/usr/share/pear') in /var/www/matrix_ra/core/hipo/hipo_herder.inc on line 609


Backtrace:
    0 => array (
    	"function" => "sq_error_handler",
    	"args" => array (
      0 => 2,
      1 => "queuehipo([SYSTEM_ROOT]/packages/import_tools/hipo_jobs//hipo_job_bulk_file_import.inc): failed to open stream: No such file or directory",
      2 => "[SYSTEM_ROOT]/core/hipo/hipo_herder.inc",
      3 => 609,
      4 => array (
     	 [Max Depth Reached]
      ) 
    	) 
    ),
    1 => array (
    	"file" => "[SYSTEM_ROOT]/core/hipo/hipo_herder.inc",
    	"line" => 609,
    	"function" => "queuehipo" 
    ),
    2 => array (
    	"file" => "[SYSTEM_ROOT]/packages/import_tools/tool_bulk_file_import/tool_bulk_file_import.inc",
    	"line" => 671,
    	"function" => "queuehipo",
    	"class" => "hipo_herder",
    	"type" => "->",
    	"args" => array (
      0 => "hipo_job_bulk_file_import",
      1 => array (
     	 [Max Depth Reached]
      ),
      2 => "",
      3 => "[SYSTEM_ROOT]/packages/import_tools/hipo_jobs/" 
    	) 
    ),
    3 => array (
    	"function" => "processtool",
    	"class" => "tool_bulk_file_import",
    	"type" => "::",
    	"args" => array (
      0 => new backend_outputter Object (
     	 [Max Depth Reached]
      ),
      1 => "tool_bulk_file_import" 
    	) 
    ),
    4 => array (
    	"file" => "[SYSTEM_ROOT]/core/include/tools.inc",
    	"line" => 141,
    	"function" => "call_user_func_array",
    	"args" => array (
      0 => array (
     	 [Max Depth Reached]
      ),
      1 => array (
     	 [Max Depth Reached]
      ) 
    	) 
    ),
    5 => array (
    	"file" => "[SYSTEM_ROOT]/core/include/tools.inc",
    	"line" => 50,
    	"function" => "_processtool",
    	"class" => "tools",
    	"type" => "->",
    	"args" => array (
      0 => new backend_outputter Object (
     	 [Max Depth Reached]
      ) 
    	) 
    ),
    6 => array (
    	"file" => "[SYSTEM_ROOT]/core/include/backend.inc",
    	"line" => 1310,
    	"function" => "paintbackend",
    	"class" => "tools",
    	"type" => "->",
    	"args" => array (
      0 => new backend Object (
     	 [Max Depth Reached]
      ) 
    	) 
    ),
    7 => array (
    	"file" => "[SYSTEM_ROOT]/core/include/backend.inc",
    	"line" => 185,
    	"function" => "_printmain",
    	"class" => "backend",
    	"type" => "->",
    	"args" => array (
      [Empty]
    	) 
    ),
    8 => array (
    	"file" => "[SYSTEM_ROOT]/core/include/mysource.inc",
    	"line" => 351,
    	"function" => "paint",
    	"class" => "backend",
    	"type" => "->",
    	"args" => array (
      [Empty]
    	) 
    ),
    9 => array (
    	"file" => "[SYSTEM_ROOT]/core/web/index.php",
    	"line" => 31,
    	"function" => "start",
    	"class" => "mysource",
    	"type" => "->",
    	"args" => array (
      [Empty]
    	) 
    )


I can see that the ".../import_tools/hipo_jobs//hipo_job_bulk_file_import.inc" get an error message for non existing. Checking the filestructure I haven't any folder "hipo_jobs" under my "import_tool"-folder.

This is the folders I've under "import_tool"

converters
import_tools_manager
package_manager_import_tools.inc
tool_bulk_file_import
CVS
locale
package.xml
2

Do you have the import_tools package installed? :slight_smile:

3

Import tool isn't included in the download version?

4

[quote]Import tool isn’t included in the download version?
[right][post=“14453”]<{POST_SNAPBACK}>[/post][/right][/quote]



I don’t know, actually. I’ve never downloaded the download version. :slight_smile: Check your packages folder to see if its there.

5

Well I've a Import tool folder under my package folder :wink:

6

You may need to redownload and see if you have the entire Import Tools package. Look for the hipo_jobs folder specifically.

7

I had the same problem a few weeks ago with 3.12… hipo_jobs folder missing in the import tools package. Just redownload the latest release, make sure you clear your cache also.