Bulkmail From field

Squiz Matrix Support
1

Last time we sent out a bulkmail, I was able to set the From address to
"Our Name" <ouremail@domain.com>







Now I'm getting a message anytime I enter anything other than a plain email address. Has something changed?

2

If you get “Post Office Server Details Error: Unable to send preview mail, No from address given.”, it means that you have v1.1.3 or older of PEAR Mail package. The error was caused by case-sensitive comparison which was identified as a bug (changelog) and was fixed in PEAR Mail v1.1.4 onward. Try upgrading your PEAR Mail package.

    $ pear help upgrade
    $ pear list


Edited to add:
If this is not the problem you are having, can you please provide more information such as the version of Matrix you are using, the error message and the action you are trying to complete.
3

Hi Rayn,


We are using PEAR MAIL 1.1.14, MySource Matrix 3.10.3.



The error message that I get says

     MySource Warning
    File:  [SYSTEM_ROOT]/core/include/asset_attribute.inc  Line:  295
    Message:  ""My Name" " is not a valid value for attribute "email" [SYS0073]
    Backtrace:  Show


And happens when I try to save the email address on the postoffice page.
4

The from field takes an email address of the following format:

  1. rong@squiz.net
  2. Rayn Ong <rong@squiz.net>



    Any other format will not pass the basic email validation check. May I know what is value you are passing to the email field? If it is valid according to the RFC standard, and Matrix is throwing an error, then we will have to add in the support for that email format that you are using.
5

Ok - that fixed it. I had quotes around the name of the user. I think I had it working with the quotes once before, which was why I was including them.


Thanks a lot.

6

We have changed the 'From field' attribute from a text field to an email field in 3.10. So that Matrix can do some checking before accepting incorrect values.