Can't log in after installing

I have just successfully installed MySource Matrix 3.4.1 but when directed to log into the admin section for the first time (www.mysite.com/_admin) I get the following error:


"Not Found



The requested URL /_admin/ was not found on this server.



Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



Apache/1.3.33 Server at www.mysite.com Port 80"



I searched in the forum and have a hunch that the problem may be related to Step 7 Symbolic Links in the installer. I opted to create aliases in that installation step. (My Hosting Company has mod_rewrite enabled).



The system I've installed on is as follows:



Shared hosting environment

Operating system: Linux

Apache version: 1.3.33 (Unix)

PHP version: 4.3.10

MySQL version: 4.0.24-standard

PostgreSQL: 7.3.9-RH



I found a post "Aliases on RHEL" (http://matrix.squiz.net/support_knowledgebase/administration/aliases_on_rhel) that was talking about a bug in Linux OS that needs a special aliase written.



If this is the problem, what do I do to modify to aliases and what file should I modify?



Thank you for your time,



lando,

hmm assuming you added the correct alias's to Apache, could it be you havent restarted apache yet? The command for which is "apachectl graceful", although I think you need root access? or at least su root I think.


Cheers

Dale

I made a mistake in my above statement regarding the alias info.


It is actually Step 5 "Server Configuration" that I am talking about and I selected "Create Symbolic Links" option when I did the instalation.



Do you still need to restart apache if you select this option?

Some Apache configurations won't support the Create Symbolic Link option by default (as FollowSymLinks is disabled in httpd.conf). You will need to consult your Apache installation and ensure that its enabled for your virtual host.


Checking Apache's error_log is usually useful in these circumstances.