Creation of Usergroup fails

Squiz Matrix Support
1

Hi,
I can't create a backend usergroup anymore even though I'm logged in as root. I have attached a screenshot of the error message I get. (Using: v3.6.0RC2 Oracle).



Any ideas?

Thanks.
failedCreationOfUg.jpg (13.1 KB)

2

Mmmh, I get the same error when creating a folder or a site at the top level, but it doesn't fail when trying to create a page within an existing site. I logged in as a system administrator and get the same errors.

3

Hi,
I'm guessing the symptoms were a bit vague, and the title of the post is misleading.

Since my initial post, I upgraded to 3.6.1 (still on Oracle) and still have the same issue.



Let's try to clarify:

  • Creating any asset at the top level of the asset map produces the Java error AMAP0011 (screenshot available in the first post).
  • Creating any asset not at the top level of the asset map produces a warning:

[quote]Unable to set permission for asset type "root_user", not a user or user group [SYS0113][/quote]followed by an error:

[quote]File:  [SYSTEM_ROOT]/core/web/index.php  Line:  43

Message:  A run level has been set without restoring

Backtrace:  Show[/quote]I've tried the same as a system admin and get the same thing (except the warning says: [..] for asset type "system_user" [..]). I've attached the trace for the warning.



Anybody has encountered this?

Any hints on where to start to debug where the problem is (DB permission, etc..)?
warning_trace.txt (2.71 KB)

4

Grrr…
I switched APC off and the issue has disappeared. I guess I’ll look into a different php accelerator or dive into the configuration of APC.

The sad bit is that I actually had a similar (yet different) issue caused by APC (Cf. Error: object not of type ASSET) and failed to link the two until today.