Custome Form - not sending

Squiz Matrix Support
1

Hi


I created form using custom form asset and it seemed to work fine.



However I found out the form did not work for public users

it seems like it works fine when someone is logged in but when the public user submits it does not validate or submit



I checked permission and read permission was already granted for public user



I compared new form with the old form that was working but could not find any difference.

2

[quote]
Hi



I created form using custom form asset and it seemed to work fine.



However I found out the form did not work for public users

it seems like it works fine when someone is logged in but when the public user submits it does not validate or submit



I checked permission and read permission was already granted for public user



I compared new form with the old form that was working but could not find any difference.

[/quote]



Hi,

If the 2 forms are exactly the same (permissions and other setup) then the answer most likely is in the error.log. Have you checked to see if there are any errors reported there?

You you don’t know you can find error logs here.

Any error you might see there might prove to be helpful to rectify the issue.



Cheers,



Ash

3

[quote]
Hi,

If the 2 forms are exactly the same (permissions and other setup) then the answer most likely is in the error.log. Have you checked to see if there are any errors reported there?

You you don’t know you can find error logs here.

Any error you might see there might prove to be helpful to rectify the issue.



Cheers,



Ash

[/quote]



Thank you for your help



it seems like this is related to error was caused by caching issue



I tried with _nocache and it worked fine.

I cleared matrix, squid and browser cache, but it still did not work with out _nocache

4

[quote]
Thank you for your help



it seems like this is related to error was caused by caching issue



I tried with _nocache and it worked fine.

I cleared matrix, squid and browser cache, but it still did not work with out _nocache

[/quote]



Just check the custom form is not nested inside a standard page, because page caching will stop the form from working. If you need the other contents then nest a standard page inside a custom form instead.