Error loading children with LDAP Bridge

Squiz Matrix Support
1

Hi All,


We are currently getting the following error with our LDAP bridge setup when we try to expand the bridge to view the children…


[quote]Could not load children: error while getting response: ldap_sort() expects parameter 2 to be resource, boolean givenFile: [SYSTEM_ROOT]/fudge/ldap/ldap.inc Line:196[/quote]



The error is being generated by the Asset Listing Control Panel (not by php).



Any Thoughts…

:blink: Anthony

2

It seems to me that the ldap query is returning an incomplete/incorrect response, which could be caused by a few different things. Can you tell us what version of matrix you are using, and also what ldap directory you are using? (need to make sure that your ldap directory supports the right protocol, and that you aren't experiencing a code problem).

3

Matrix: 3.12.0
Ldap: Novell eDirectory using system type OpenLDAP Protocol Version 3

4

We are having a similar issue in that we are unable to expand large groups. We keep getting a 'Error While Requesting: Server returned HTTP response code: 502"


Would this be caused by a Matrix setting or our directory?

5

The error will be coming directly from a failed ldap_search. We suppress the errors from that PHP function so your whole asset map doesn't die when they occur. If you want to see the actual error (which may be no help) you can edit fudge/ldap/ldap.inc and remove the @ from the function call. Or contact Squiz Support to take a look.

6

[quote]We are having a similar issue in that we are unable to expand large groups. We keep getting a 'Error While Requesting: Server returned HTTP response code: 502"


Would this be caused by a Matrix setting or our directory?[/quote]

A 502 (Bad Gateway) error normally indicates a network problem. Maybe too much data is trying to come back to Matrix and some part of the network is dying or blocking the request.