External links not working

Squiz Matrix Support
1

I have a strange problem with a particular link that contains quite a few percentage signs.


What is strange though is that I have given up on the Insert Link tool and just gone to the source code of the page and the syntax of the link is correct.



When I save the page and exit the WYSIWYG toolbar if I click on the link (Edit Contents page) the link works. But if I preview the page and test the link it doesn’t work - one of the percentage signs is replaced with 2C and another part of the URL is completely missing.



The source code has the link as:

http://directory.uwa.edu.au/view?dn=ou%3DFaculties%2C%20o%3DThe%20University%20of%20Western%20Australia



In preview the link resolves to:

http://directory.uwa.edu.au/view?dn=ou%3DFaculties%2C%20o%3DThe%20University%20of%20Western%20Australia



If the source code is correct the URL should resolve yes? We have many links to this site from our old web site so I know it isn’t the URL and must be something Matrix (3.6.1) related.



Anyone come across something similar?



Thanks,

Sarah

2

Yup – in the Properties of the DIV, turn on "Disable Keywords?" – otherwise, Matrix always assumes %…% is a Matrix keyword and removes it from the output.


(Actually, it attempts to replace it, but on display the keyword is obviously invalid, so the output is blank, so the upshot is that the content is removed).

3

Thanks Avi - right again.


Disabling keywords has resolved the problem.



:smiley:

4

I have another problem placing a bulleted list of links within a table.


The bulleted list of links works fine outside the table. However when I put the list inside a table cell the same problem as above happens - the links work in edit contents view but not in preview.



As there are no percentage signs I assume this has nothing to do with keywords.

Heading

Heading




Any ideas?

Thanks,
Sarah
5

[quote]Any ideas?
[right][post=“7485”]<{POST_SNAPBACK}>[/post][/right][/quote]

From looking at it there’s nothing wrong, but I also just did a copy-paste and had a look at it on my of my test systems. Everything seems to work fine - on both the frontend, preview, and edit contents page.



Can you paste the URLs for one of the bullet point links? Ie, the frontend, preview and edit contents link for the one bullet point. I should be able to see what’s wrong from that.

6

[quote]From looking at it there’s nothing wrong, but I also just did a copy-paste and had a look at it on my of my test systems. Everything seems to work fine - on both the frontend, preview, and edit contents page.


Can you paste the URLs for one of the bullet point links? Ie, the frontend, preview and edit contents link for the one bullet point. I should be able to see what’s wrong from that.

[right][post=“7522”]<{POST_SNAPBACK}>[/post][/right][/quote]



Sorry for taking so long to reply - In the code I previously posted I changed the table to two div’s and the links started working.



However I now have another example of the same problem:



For the Biological Sciences Library link (first)

[b]Edit contents:[/b]
http://cms.library.uwa.edu.au/_admin/?a=2019

[b]Preview and Front-end (same URL):[/b]
http://cms.library.uwa.edu.au/_admin/?a=2019
7

This is happenening for us more and more - every bulleted list of links inside a table.


Simply removing the bullet makes the link work - or taking the bulleted list outside the table. But if the link is both within the table and bulletted it will work in Edit contents view but not in preview.



In Preview it is styled as a link but the hover style does not display when you rollover and there is no hand cursor.



I started turning the tables on these pages into div's but it is happenening more and more and is something I would like the content authors to be able to do without my help.



Strangley some of the div's are also having a similar problem where only a couple of links on the right hand side won't work but the rest will.

8

Forgot to add the problem is IE only.

9

We're going to have to look at both the source HTML (i.e. what you see in View Source mode in the WYSIWYG Editor) and the output HTML (i.e. what you get when you Preview the page.

10

[quote]We’re going to have to look at both the source HTML (i.e. what you see in View Source mode in the WYSIWYG Editor) and the output HTML (i.e. what you get when you Preview the page.
[right][post=“7729”]<{POST_SNAPBACK}>[/post][/right][/quote]



WYSIWYG View Source:

About the UWA Library collections

...

Preview View Source:
           
       

About the UWA Library collections

 &nbsp; &nbsp; &nbsp; &nbsp;<ul>
 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<li><a href="http://www.library.uwa.edu.au/collection/about/index.html">Introduction</a></li>

 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<li><a href="http://cms.library.uwa.edu.au/about_the_uwa_library/about_our_collections/history_of_the_collections_of_the_uwa_library,_1913-1999">History of the collections 1913-99</a></li>

 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<li><a href="http://cms.library.uwa.edu.au/about_the_uwa_library/about_our_collections/profile_of_the_collection">Profile of the collections</a></li>

 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<li><a href="http://cms.library.uwa.edu.au/about_the_uwa_library/about_our_collections/location_codes_used_in_the_catalogue">Locations used in the catalogue</a><a href="http://www.library.uwa.edu.au/collection/location/index.html"></a></li>

 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<li><a href="http://www.library.uwa.edu.au/affiliations/">Cooperative relationships with other institutions</a></li>
 &nbsp; &nbsp; &nbsp; &nbsp;</ul>
...</pre>
11

Turned out to be a stray z-index on a bullet style in the css.

12

Damn CSS! Bring back tables, I say! :stuck_out_tongue: