Formatting Receipient Emails

Squiz Matrix Support
1

I've been trying to format the recipient emails using HTML but for some reason, the form data does not appear in the emails only the table structure does. When I use "%form_summary%" keyword, it does display the submitted data. Is there a way that I can have more control? See below.


<TABLE border=1>

<TBODY>

<TR>

<TD><STRONG>Client Name:</STRONG></TD>

<TD>%question_field_55647_q1%</TD>

<TD><STRONG>Scheme ID#:</STRONG></TD>

<TD>%question_field_55647_q3%</TD></TR>

<TR>

<TD><STRONG>Address:</STRONG></TD>

<TD>%question_field_55647_q2%</TD>

<TD><STRONG>Date of birth:</STRONG></TD>

<TD>%question_field_55647_q4%</TD></TR></TBODY></TABLE>



Any ideas, people?

2

Are you switching to the HTML Mode before adding this code? If you add it in Text Mode (which is the default), I'm not sure the email system will know to use the right keyword replacement system.

3

Yep, this is very much in the HTML Mode. My take on what's currently happening is that for eg "%question_field_55647_q1%" is the keyword for input field for "client name" and not the keyword for the field content hence not displaying in the email that is sent. My challenge now is getting the field content to be displayed in the email.

4

There should be a Keywords link on the Email Options screen that opens a pop-up to show you the available keywords for field answers. The format is %response_55647_q1%

5

Thanks. I missed that section on the page. It's all working fine now.