Hi,
My HIPO Herder is showing a fatal error. It shows a screen with no option to kill or resume the job. I tried accessing the HIPO screen using root user; but no luck. Please help.
Error Message:
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Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 80 bytes) in /var/www/mysource_matrix/core/hipo/hipo_job.inc on line 661
Job Type Owner Last Updated Percent Complete
HIPO Job Edit Permissions Hia Era (Id #62) 17 days, 3 hours, 52 minutes and 56 seconds ago 0%
You need to increase the memory limit for PHP. This is done in php.ini and will require a restart of Apache.
If you are a Squiz client, it's best to contact Squiz Support for this. Otherwise, you'll need a server admin to do it.
[quote]
You need to increase the memory limit for PHP. This is done in php.ini and will require a restart of Apache.
If you are a Squiz client, it's best to contact Squiz Support for this. Otherwise, you'll need a server admin to do it.
[/quote]
Hi Greg,
The memory limit of PHP was set to 128M in php.ini. I tried setting it to 256M. Still I'm receiving error of having memory limit of 68M. Is there any other file I'd need to update?
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 80 bytes) in /var/www/mysource_matrix/core/hipo/hipo_job.inc on line 661
Also, another new issue is that I'm getting a blank screen in my top administrator's toolbar so I cant see any system tools in MySource Matrix. Whereas other system administrators of the same MySource Matrix system can see the top toolbar. I suspect it is also linked to memory limit?
Thanks,
Khadiza
There are normally 2 php.ini files. One is the the Apache module and one is for the CLI. Try hunting down both and see which one still has the memory limit set to 64M. Considering the message didn't change and the file was 128M already, you're probably editing the wrong file.
[quote]
There are normally 2 php.ini files. One is the the Apache module and one is for the CLI. Try hunting down both and see which one still has the memory limit set to 64M. Considering the message didn't change and the file was 128M already, you're probably editing the wrong file.
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Could you please specify where is the other php.ini located for CLI? Our server admin said that he could find only 1 php.ini file under \etc folder in the server directory.
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Could you please specify where is the other php.ini located for CLI? Our server admin said that he could find only 1 php.ini file under \etc folder in the server directory.
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The memory limit inside Matrix (under System configuration) is not set at 64M?
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The memory limit inside Matrix (under System configuration) is not set at 64M?
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The following is set up under System Configuration:
Web Memory Limit 64MB
The maximum amount of system memory allocated to each instance of MySource Matrix web system.
Cron Memory Limit 64MB
The maximum amount of system memory allocated to each instance of the MySource Matrix cron system.
[quote]
The following is set up under System Configuration:
Web Memory Limit 64MB
The maximum amount of system memory allocated to each instance of MySource Matrix web system.
Cron Memory Limit 64MB
The maximum amount of system memory allocated to each instance of the MySource Matrix cron system.
[/quote]
Try setting the Web Limit to 128M and see if you still get any errors.
Now it solves the problem. It also solve my other problem of getting blank administrator's toolbar screen. Thanks very much.
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The memory limit inside Matrix (under System configuration) is not set at 64M?
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I completely forgot about the Matrix settings. Thanks.
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I completely forgot about the Matrix settings. Thanks.
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I guess it is very normal to forget this tiny basic setting. Thanks for your help…