Ldap email attributes

Hi,
this might be a straighforward one. I wanted to create an asset listing of admin users to display email addresses. We are using an ldap bridge and using %asset_attribute_email% doesn't seem to work. Any suggestions on what I should be using here?

That is the correct keyword. Are other keywords working (%asset_name%, %asset_attribute_name%, %asset_assetid%)?

No Unfortunately. This is my configudation

Asset Types to List: Ldap User, Ldap Backend User

I've set it to display the user group as the root.

It works OK for Matrix users, but not Ldap users for some reason.

Does your LDAP bridge have an email attibute mapped? Are LDAP users receiving email from the system?

Are LDAP Users not displayed at all in the listing? Do you have "Direct Links Only" set to "Yes"?

Hi

no they are not displaying at all. I've tried both Direct Links Only set to yes and no. We have created matrix user groups and placed the ldap users within the user groups, so I'm not sure if this is causing the problem. Also, If I try to set the root to one of the levels within our ldap bridge it only displays the direct children, and not any further levels. This was occuring when we tried to map our existing ldap heirarchy to a matrix user group. What we had to end up doing is recreating our ldap heirarchy as Matrix User groups and move the users manually over. I don't know if these 2 things are related, but I thought I'd mention it. I can contact your tech support.

Firstly, the reason you only get one level in LDAP is because that is the way it works. Using Matrix user groups is a good solution. However, there was a bug recently that stopped Matrix seeing the LDAP users directly under a Matrix user group. This was fixed a few months ago, but you may still require that fix.

Thanks Greg. Do you know if this was fixed with 3.14.1. We have 3.14.0

3.14.0 didn't have this problem, so it must be something else. I'm out of ideas though.