We have a staff member here is getting the login box when she tries to access our staff Intranet. All other staff members seem to be fine and they all share the same read permissions. What could be causing this to occur?
If you're getting a login box, it means the page does not have public read access or the logged in user does not have read access.
If the user logged in?
Does message does the login box display?
What do you mean by people sharing the same read permissions? Do they share the same user group or user account?
What permissions are set on that specific page or site you are visiting?
[quote]
If you're getting a login box, it means the page does not have public read access or the logged in user does not have read access.
If the user logged in?
Does message does the login box display?
What do you mean by people sharing the same read permissions? Do they share the same user group or user account?
What permissions are set on that specific page or site you are visiting?
[/quote]
The Site has Read Permission All Staff. This staff member is a a member of the All Staff Group. Out of around 500 staff in All Staff only 7-8 are not able to access the Intranet. Could it have soemthing to do with their computer or web browser settings?
Do you have Single Sign On (SSO) setup in any way for your staff? Could this be a potential session/cookie issue?
Are the staff having issues using different browsers?
How do you allow read permission to users at different locations?
ie. National Office is in Adelaide and users have access through their LAN > Internet gateway > Squiz-hosted intranet (this was set up when intranet rolled-out). Sydney users also need to access the intranet, but permissions have not been configured to allow users that access via a different LAN > internet gateway > intranet.
Additional locations will be progressively rolled out in 2014.