Login key incorrect error

[teak (Maroustian)]

For a CLI install the user name is "root" and default password is "root" - naturally we suggest that you change it when you first log into the system.

hmm... ive tried the root login but i get the error:

Login Key incorrect

user:root
pass:root

is there any way to manually set up a user?

thanks

[Avi_Miller]

The user is created during installation – the Login Key error suggests a problem with your configuration. Could you post your main.inc and the VirtualHost block from your Apache httpd.conf file? Usually this is caused by a mismatch between the System Root URL configured in main.inc and Apache's configuration, which prevents Matrix from securely logging a user in.


Also, you can't use the "localhost" alias for Matrix as our security model requires a FQDN. You can use "localhost.localdomain" though.

[teak (Maroustian)]

[quote]The user is created during installation – the Login Key error suggests a problem with your configuration. Could you post your main.inc and the VirtualHost block from your Apache httpd.conf file? Usually this is caused by a mismatch between the System Root URL configured in main.inc and Apache's configuration, which prevents Matrix from securely logging a user in.


Also, you can't use the "localhost" alias for Matrix as our security model requires a FQDN. You can use "localhost.localdomain" though.[/quote]



thanks avi…

here is my main.inc file



[codebox]

<?php

define('SQ_CONF_DB_DSN', 'pgsql://matrix@unix()/mysource_matrix');

define('SQ_CONF_DB2_DSN', 'pgsql://matrix@unix()/mysource_matrix');

define('SQ_CONF_DB3_DSN', 'pgsql://matrix_secondary@unix()/mysource_matrix');

define('SQ_CONF_DBCACHE_DSN', 'pgsql://matrix@unix()/mysource_matrix');

define('SQ_CONF_PEAR_PATH', SQ_SYSTEM_ROOT.'/php_includes');

$inc_dir = ini_get('include_path');

$inc_dir = (substr($inc_dir, 0, 2) == '.:') ? '.:'.SQ_CONF_PEAR_PATH.':'.substr($inc_dir, 2) : SQ_CONF_PEAR_PATH.':'.$inc_dir;

ini_set('include_path', $inc_dir);



define('SQ_CONF_BACKEND_SUFFIX', '_admin');

define('SQ_CONF_LIMBO_SUFFIX', '_edit');

define('SQ_CONF_LOGIN_SUFFIX', '_login');

define('SQ_CONF_NOCACHE_SUFFIX', '_nocache');

define('SQ_CONF_ASSET_TREE_BASE', 64);

define('SQ_CONF_ASSET_TREE_SIZE', 4);

define('SQ_CONF_ASSET_CACHE_SIZE_WEB', -1);

define('SQ_CONF_ASSET_CACHE_SIZE_CLI', -1);

define('SQ_CONF_ROLLBACK_ENABLED', '0');

define('SQ_CONF_DEBUG', 0);

define('SQ_CONF_SYSTEM_NAME', 'The System');

define('SQ_CONF_SYSTEM_OWNER', '');

define('SQ_CONF_SYSTEM_ROOT_URLS', '[redacted]matrix.[redacted].com.au');

define('SQ_CONF_SYSTEM_PARENT_DOMAINS', '');

define('SQ_CONF_STATIC_ROOT_URL', '');

define('SQ_CONF_WEB_PATH_SEPARATOR', '');

define('SQ_CONF_STATIC_ROOT_HTTP', true);

define('SQ_CONF_STATIC_ROOT_HTTPS', false);

define('SQ_CONF_DEFAULT_EMAIL', '[redacted]@[redacted].com.au');

define('SQ_CONF_TECH_EMAIL', '[redacted]@[redacted].com.au');

define('SQ_CONF_MAX_LOGIN_ATTEMPTS', 3);

define('SQ_CONF_REFRESH_INTERVAL', 120);

define('SQ_CONF_LOCK_LENGTH', 600);

define('SQ_CONF_ASSET_MAP_ASSET_LIMIT', 50);

define('SQ_CONF_ASSET_MAP_ASSET_DISPLAY_NAME', '%asset_short_name%');

define('SQ_CONF_SEND_CACHEABLE_HEADER', '0');

define('SQ_CONF_SEND_LAST_MODIFIED_HEADER', '0');

define('SQ_CONF_SEND_NOT_MODIFIED_HEADER', '0');

define('SQ_CONF_SEND_NO_CACHE_HEADER', '0');

define('SQ_CONF_SEND_404_CACHEABLE_HEADER', '0');

define('SQ_CONF_ERRORS_HIDE_FRONTEND', false);

define('SQ_CONF_DEFAULT_FRONTEND_LANGUAGE', 'en');

define('SQ_CONF_DEFAULT_BACKEND_LOCALE', 'en_AU');

define('SQ_CONF_DEFAULT_CHARACTER_SET', 'iso-8859-1');

define('SQ_CONF_ALLOW_IP_CHANGE', '0');

define('SQ_CONF_ALLOW_HTTP_LOGIN', '0');

define('SQ_CONF_ENABLE_EXTERNAL_AUTH_SYSTEMS', true);

define('SQ_CONF_HTTP_LOGIN_VAR', 'REMOTE_USER');

define('SQ_CONF_ACCEPT_HTTP_CREDS', '0');

define('SQ_CONF_COMMIT_BUTTON_TEXT', 'Commit');

define('SQ_CONF_LOG_EXTENSION', '.log');

define('SQ_CONF_LOG_FILE_SYSTEM', 'system');

define('SQ_CONF_LOG_FILE_ERROR', 'error');

ini_set('error_log', SQ_LOG_PATH.'/'.SQ_CONF_LOG_FILE_ERROR.SQ_CONF_LOG_EXTENSION);

define('SQ_CONF_LOG_ERRORS', true);

ini_set('log_errors', '1');

define('SQ_CONF_SESSION_GC_MAXLIFETIME', 604800);

ini_set('session.gc_maxlifetime', 604800);

define('SQ_CONF_EDITING_TIME', 3600);

define('SQ_CONF_NUM_DATA_DIRS', 20);

define('SQ_CONF_FORCE_SECURE_LOGIN_URLS', '');

define('SQ_CONF_WEB_MEMORY_LIMIT', 16);

define('SQ_CONF_CRON_MEMORY_LIMIT', 16);

define('SQ_CONF_USE_DEFAULT_SESSION_SAVE_PATH', false);

?>

[/codebox]



and here is the virtual host block from my apache conf:

[codebox]

NameVirtualHost *:80

<VirtualHost *:80>

ServerAdmin [redacted]@[redacted].com



DocumentRoot /var/www/

<Directory />

Options FollowSymLinks

AllowOverride None

</Directory>

<Directory /var/www/>

Options Indexes FollowSymLinks MultiViews

AllowOverride None

Order allow,deny

allow from all

# This directive allows us to have apache2's default start page

# in /apache2-default/, but still have / go to the right place

# RedirectMatch ^/$ /apache2-default/

</Directory>



ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/

<Directory "/usr/lib/cgi-bin">

AllowOverride None

Options ExecCGI -MultiViews +SymLinksIfOwnerMatch

Order allow,deny

Allow from all

</Directory>



ErrorLog /var/log/apache2/error.log



# Possible values include: debug, info, notice, warn, error, crit,

# alert, emerg.

LogLevel warn



CustomLog /var/log/apache2/access.log combined

ServerSignature On



Alias /doc/ "/usr/share/doc/"

<Directory "/usr/share/doc/">

Options Indexes MultiViews FollowSymLinks

AllowOverride None

Order deny,allow

Deny from all

Allow from 127.0.0.0/255.0.0.0 ::1/128

</Directory>



</VirtualHost>



<VirtualHost *:80>

DocumentRoot /home/websites/mysource_matrix/core/web

ServerName [redacted]-matrix.[redacted].com.au



<Directory "/home/websites/mysource_matrix">

Options -Indexes FollowSymLinks

Order deny,allow

Deny from all

</Directory>

<Directory "/home/websites/mysource_matrix/core/web">

Options -Indexes FollowSymLinks

Order allow,deny

Allow from all

</Directory>

<Directory "/home/websites/mysource_matrix/core/lib">

Options -Indexes FollowSymLinks

Order allow,deny

Allow from all

</Directory>

<Directory "/home/websites/mysource_matrix/data/public">

Options -Indexes FollowSymLinks

Order allow,deny

Allow from all

</Directory>

<Directory "/home/websites/mysource_matrix/fudge">

Options -Indexes FollowSymLinks

Order allow,deny

Allow from all

</Directory>



Alias "/__data" "/home/websites/mysource_matrix/data/public"

Alias "/__lib" "/home/websites/mysource_matrix/core/lib"

Alias "/__fudge" "/home/websites/mysource_matrix/fudge"

Alias "/" "/home/websites/mysource_matrix/core/web/index.php/"



</VirtualHost>

[/codebox]



thanks for all the help so far as well…

: ]

[Avi_Miller]

Interesting. That all looks fine. Are you using the same URL with /admin as your System Root URL to login? Also, can you check if sess* files are being created in the cache/ directory? Perhaps the webserver process is unable to write session files properly.

[teak (Maroustian)]

Interesting. That all looks fine. Are you using the same URL with /admin as your System Root URL to login? Also, can you check if sess* files are being created in the cache/ directory? Perhaps the webserver process is unable to write session files properly.

aha...

thanks again avi...

yes i changed the URL from having _ to having - in the name...

changed it back and now ive logged in...

tanks...

[Avi_Miller]

yes i changed the URL from having _ to having - in the name…

Can you log this as a bug, please?