Menu Normal stopped output

Squiz Matrix Support
1

Hi,
Our designs were reparsed in production last week and seem to have stopped menu normal printing to the front end. We have infrastructure issues with this environment - new hardware is almost ready :slight_smile:



Matrix error log:

[quote][2007-08-01 09:23:50][7:Public User][512:mysource warning][R] (/core/include/asset_manager.inc:6287) - Unable to find an lineage for the URL "aegir-1.itc.griffith.edu.au", no root url was found [SYS0247][/quote]



fyi the system config has correct system root urls… any hints on where to look next would be greatly appreciated!

2

ahhh… seems the web urls for the overall prod site were changed… the new production environment has just come up and it seems they may both be using same db… looking at prod db to see what it thinks is going on… we are further investigating atm :slight_smile:

3

Putting through a formal support request - this was our doing :slight_smile:

4

"Don't cross the streams, guys" <-- important safety tip for databases too. :smiley: