Pages hanging in 3.10.3

Squiz Matrix Support
1

:ph34r: Hi all




Currently one of our clients is having diffculty in making a page go from safe edit approved to go live to make live in the admin interface.



Basically it is hanging the system. I need a fix by COB Wednesday 20 2006.





version 3.10.3. Thank you :rolleyes:

2

Yogi


This is not the forum for getting this kind of support. You can not demand a fix by a certain time, this is a public support forum. If you have a SLA or are working with Squiz on an implementation please contact your project manager or our support department. support@squiz.net.



Thanks

3

[quote]Yogi


This is not the forum for getting this kind of support. You can not demand a fix by a certain time, this is a public support forum. If you have a SLA or are working with Squiz on an implementation please contact your project manager or our support department. support@squiz.net.



Thanks

[right][post=“13674”]<{POST_SNAPBACK}>[/post][/right][/quote]



We do have a implementation specialist who helps us out well.



What I would like to know is why are the pages hanging at the final stages.

***************************************

safe editing approved to go live -> make live

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before Wednesday, because many people will be starting there long holiday vacation :D’ /> . That all <img src=‘http://forums.matrix.squiz.net/public/style_emoticons/<#EMO_DIR#>/rolleyes.gif’ class=‘bbc_emoticon’ alt=’:rolleyes:

4

There are no reported errors with status changes, so someone will need to look into your system to see why the process is not completing. Contact Squiz Support for this kind of job.

5

[quote]There are no reported errors with status changes, so someone will need to look into your system to see why the process is not completing. Contact Squiz Support for this kind of job.
[right][post=“13679”]<{POST_SNAPBACK}>[/post][/right][/quote]



Thank you :rolleyes:

6

Just an FYI that we are currently investigating this.

7

[quote]Just an FYI that we are currently investigating this.
[right][post=“13681”]<{POST_SNAPBACK}>[/post][/right][/quote]



Thank you :rolleyes:

8

:ph34r: Thank you to all the Squiz staff who was involved in fixing this issue on time . I would like to wish all of you a merry Christmas and a happy new year






Well I will be on holiday vacation to hunt down some picnic baskets

:smiley: