Problem Applying New URL to a Site

Squiz Matrix Support
1

Hi,

 

I'm attempting to apply a new url to a site that has in the order of 3,000 assets.  When I attempt to apply the url a hippo job starts and gets as far as 84% and then fails with the errors

 

MySource Warning HIPO Server Error : Invalid TaskID supplied, or task is dead (TaskID#67b7ab24432cef37aa1957984f52e468) [HIPO0048]

MySource Warning
HIPO Server Error : No TaskID Supplied or invalid TaskID (TaskID #67b7ab24432cef37aa1957984f52e468) [HIPO0048]
MySource Warning
Forcing Abort of HIPO Job [HIPO0046]

 

From the error log I can see:

Raw Entry:      [17-Apr-2013 11:45:57] PHP Fatal error: Allowed memory size
of 268435456 bytes exhausted (tried to allocate 210766 bytes) in /home/websites/mysource_matrix/core/hipo/hipo_job.inc on line 807

 

 

This message suggests that the hippo memory is set to 256MB - but we have updated php.ini and performed a restart of apache and then updated the values under the system config to 512MB for both web and cron memory limit - so I'm not sure why it isn't giving a number closer to 512MB.  Memory was set to 256MB.

 

Has anyone run into this kind of error before?  Is it just a case of increasing the memory until the hippo completes successfully?

 

Thanks Georgina.

2

Hi Georgina,

 

The memory limit for the "Hipo Server" needs to be set in Squiz Server configuration file:

 

[path_to_squiz_server]/server.conf

 

You will need shell access to the Squiz Server to configure this file to increase the memory limit.

 

Chiran

3

Hi Chiran,

 

Looking at my squiz_server/server.conf  I see

 

ini_set('memory_limit', '512M');  - but nothing that specifically mentions hippo.

 

Does the above set all memory limits to 512M?

 

Georgina.

4

Hi Georgina.

 

This setting will alter the memory limit of the Squiz Server which is utilised by the Hipo. It should be the one you are looking for.

5

Hi Georgina.

 

This setting will alter the memory limit of the Squiz Server which is utilised by the Hipo. It should be the one you are looking for.

 

Is this only the case if the "Run on Squiz Server" option is enabled? And, at least previously, Squiz Server was a paid module. Is this no longer the case?