[font=“Arial”]I’m currently following the steps from the Squiz manual: http://manuals.matrix.squizsuite.net/data/chapters/rss-data-source (RSS data source) as I’m trying to create an asset listing based on an external RSS feed.
However I keep getting the below error message after I enter the ‘Link For The Feed’ under the RSS details section.
MySource Warning
File: [SYSTEM_ROOT]/fudge/rss_feeds/rss_feed_reader.inc
Message: Error occured during opening the file http://matrix.squiz.net/download/documentation/feed
I’ve also tried using the same RSS feed provided from the example shown in the Squiz Manual:
http://manuals.matrix.squizsuite.net/data/chapters/rss-data-source
I’m on v3.26.2.
Any help would be great![/font]
Hi Adeline,
Is it just this Feed or you cannot access any feed? From the looks of it seems like it ism't able to get to the URL. Is the external excess blocked where Matrix is installed? can you try doing a 'wget' on the shell with the same feed URL?
Regards,
Ash
Thanks for the advice Ash. We are taking a look at our proxy settings as we think this is the issue according to the error backtrace message we've been getting.
[quote]
Thanks for the advice Ash. We are taking a look at our proxy settings as we think this is the issue according to the error backtrace message we've been getting.
[/quote]
You are Welcome. Glad to Help. If that doesn't turn out to be the issue please don't hesitate to continue on this post.
Cheers,
Ash
Hi ,
I am also facing the same problem, we are using squiz matrix virtual machine(Linux image) in windows box, I have done the following changes in my vmware image
-> Fist I tried to ping the google.com, but it was showing unknown host message
-> Then I run the command “/sbin/route add -net default gw <router_ip> eth0 “ to change the gateway
-> Then it was able to ping the google.com
-> Even I change the vmware proxy setting from noproxy option to manual proxy
Please suggest me to proceed further, waiting for your inputs.
Regards,
Ravi.
[quote]
Hi ,
I am also facing the same problem, we are using squiz matrix virtual machine(Linux image) in windows box, I have done the following changes in my vmware image
-> Fist I tried to ping the google.com, but it was showing unknown host message
-> Then I run the command “/sbin/route add -net default gw <router_ip> eth0 “ to change the gateway
-> Then it was able to ping the google.com
-> Even I change the vmware proxy setting from noproxy option to manual proxy
Please suggest me to proceed further, waiting for your inputs.
Regards,
Ravi.
[/quote]
Hi Ravi,
Just trying to understand the issue here. So the feed you are trying to access, can you access it via the command line? like wget, etc,.
If the feed is accessible via the command line and if the proxy is configured correctly on the backend of Matrix (System Configuration
> Proxy Configuration) then I don't see a reason why Matrix cant reach it, unless of course it is a authentication issue.
Rss feed reader takes in account the proxy configuration already so that should be an issue. Is there any other error you can find in the Matrix logs when you try to access the feed via the Matrix backend?
Logs can be found at [MATRIX_ROOT]/data/private/logs/error.log
Ash
[quote]
Hi Ravi,
Just trying to understand the issue here. So the feed you are trying to access, can you access it via the command line? like wget, etc,.
If the feed is accessible via the command line and if the proxy is configured correctly on the backend of Matrix (System Configuration
> Proxy Configuration) then I don't see a reason why Matrix cant reach it, unless of course it is a authentication issue.
Rss feed reader takes in account the proxy configuration already so that should be an issue. Is there any other error you can find in the Matrix logs when you try to access the feed via the Matrix backend?
Logs can be found at [MATRIX_ROOT]/data/private/logs/error.log
Ash
[/quote]
Hi Ash,
Thanks for your response,I'm new to this tool…
I changed my proxy configurations… its working fine now.
Regards,
Ravi.