Strange Mail-Icon not found error


(K Dennis) #1

In our newly installed copy of Squiz Matrix we are seeing this error:


(/core/include/locale_manager.inc:547) - URL "http://f-9.org/_admin/\"http:/f-9.org/__lib/web/images/icons/mail.png\"" not found [SYS0218]



Can someone suggest how that can be corrected, please?


(Edison Wang) #2

That image is used in the new message popup. whenever you receive a new message, and you refresh the backend interface, it will popup a div saying you have xx new messages.


It looks like the url of the image is incorrectly calculated from the root domain.

Can you check your root domain config, in System Config. Is there anything obvious wrong there?


(Dcook) #3

I just came across the same issue, and can't figure out why it's happening. System Root URLs are all configured fine.. Just wondering if anyone ever figured it out?

 

It appears in the log for one other user, but when I log in (at the exact same _admin url) and wait for the inbox popup, the image loads fine. So maybe it's something to do with that particular user's browser. Who knows, oh well.

 

The actual error, with private domain name removed:

(/core/include/locale_manager.inc:547) - URL "http://privatedomain.com/pathname/_admin/\"http:/privatedomain.com/__lib/web/images/icons/mail.png\"" not found [SYS0218]