When refresh the asset map with the refresh icon

Squiz Matrix Support
1

:ph34r: Hi all




When a person manually tries to refresh all the assets by using the icon, is comes up with an error which I am attached for illustration. Have we forgotten to install a component? This was working in the older versions of the software.



Thank you :rolleyes:
refreshtheassetmap.JPG (10.6 KB)

2

As this is system-specific, you need to log a support request with our Help Desk.

3

[quote]As this is system-specific, you need to log a support request with our Help Desk.
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Thank you very much Avi, This problem only happens occasionally. It is like a hit and miss thing. Like cricket :lol:

4

[quote]Thank you very much Avi, This problem only happens occasionally. It is like a hit and miss thing. Like cricket :lol:
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It means that one of the assets in the map may be incorrectly configured or broken. That’s why we’d need to check your system.