Workflow approval emails

Squiz Matrix Support
1

With workflow, when a page is submitted as 'apply for approval' an email is generated informing the backend user who is required to approve and make live the asset.


The problem is that seperate emails are also generated for the body copy and content div assets. Is it possible for only the page asset to generate this email?

2

An email is generated for each DIV or TABLE because they can be shared between many pages and may have a different workflow to the page itself.


However, if you have the Squiz Server running, you will only one email. All the email contents are combined into one email that is sent at the end of the HIPO job.

3

Thanks for that Greg, but I think we do have the squiz server running. I'll have to follow it up a little further.

4

Well we've got these settings in our system config
Run on Squiz Server Yes

Total Threshold 80%

Edit Metadata Threshold 1

Lookups Updating Threshold 1

Acquire Lock Threshold 10

Edit Status Threshold 10

Clone Asset Threshold 1

Metadata Regeneration Threshold 1

Workflow Schemas Threshold 1

Purge Trash Threshold 1

Permissions Threshold 10



Is it possible that the squiz server isn't triggering for the situation where an individual page is being submitted for approval?

5

Settings look fine - everything should be working. You'll have to get someone to take a look into it a bit more (im not in for the next 2 weeks).

6

Try dropping the edit status threshold to 1 to see if that fixes the problem.