Scenario: I'm an 'approver' of a page, and I've made an update to the page. If I 'Approve' in Edit+, and enter a comment, where in the asset is this message recorded/logged? As this page doesn't officially enter Workflow (as I am both the editor and approver), is the message retrievable, and/or is there a keyword replacement for the message?
Thanks,
Libby
Hey Libby,
The message is not retrievable with a keyword, but could potentially be grabbed with a custom JS API call perhaps, but depends on where and how you want to print it.
The message itself is printed on the workflow screen under the workflow logs section (as well as emailed out to any approvers offcourse) see attached. Capture.JPG (28.7 KB)
Hi Bart,
Thanks for your response. In our implementation, if the Approver is also the Editor, the message doesn't get logged on the workflow logs sections :( , nor do approvers get emailed approver comments.
I've attached an image of the Workflow screen (Edit+) of an asset that I submitted and approved (with comments) on Friday. I've also attached an image of the same asset, but via admin interface, to show the Asset Status Logs (showing that it has gone from Live, to Safe Edit, to Safe Edit Approved to Go Live, and then Live). Can't seem to find the Approver comments logged anywhere in the Logs.
In our Workflow Schema, we have both 'Notify Starter After Approval' and 'Notify Approvers After Approval' set to 'No'. I thinks this was done, as we use a trigger to make things go live, and didn't want people getting the notification and clicking through on the asset, up to 15 minutes prior to the asset going live. Could that be why the comments aren't showing up on the Workflow screen in Edit+? Perhaps with need to rethink our Go Live trigger strategy?
[attachment=768:Workflow_no_log_message.jpg] [attachment=767:StatusChanges.jpg] StatusChanges.jpg (645 KB) Workflow_no_log_message.jpg (392 KB)
Ah, so I can replicate it now, had to make myself the approver of all steps. The comment when approving in Edit+ shouldn't actually be there in that case as it's not there in admin mode, I'd say that's a bug.
But in saying that, I can't see any harm in being able to add a comment as part of the approval from the details screen comment. It would just become the "Approver" comment rather than the "Apply for approval" comment.
I've submitted it as a feature enhancement in our Roadmap: https://squizmap.squiz.net/matrix/7664
