Blank form submitted including required fields

(Ben Chapman) #1

Matrix Version: 5.4.0.2

I have had a situation where I received a completely blank form submission, despite the fact that the form has required fields. This is a particular problem because the form is connected to Stripe, so a $0 payment request was sent to Stripe.

The email response sent through to me showed all the fields blank and in the submission log the submission is simply empty.

How might this possibly have happened?

Thanks.

(Innes Zenati) #2

Hi Ben, I had encountered a similar issue last week but this was due to a call on a JS function so once this was sorted the form validation started working again. Something to consider? Are you using a keyword for required fields or have to activated client side validation?