We recently set up a digital marketing team in the organisation and we’re starting to catch up on best practices.
Our website (has a few thousand pages) - has never had a sitemap submitted into the Google Search Console.
We’ve now created a sitemap asset under the home page asset. web path being ourdoman.com.au/sitemap.xml
But when the URL is submitted to the Search Console, the following error comes up:
“Unsupported file format. - Your Sitemap does not appear to be in a supported format. Please ensure it meets our Sitemap guidelines and resubmit.”
I haven’t been able to pin point what’s wrong. Has anyone had a similar experience?
I recently created a sitemap and was getting the same errors. On the asset listing page contents I’d forgotten to remove the < p > tags around %asset_listing% (Google interpreted the page as an HTML page)
Also, make sure the frontend design and paint layout that’s applied to the asset is not interfering. You basically want a blank design.