We have a few email newsletters that we send out each week. I am in the process of moving them over to Matrix, and have been doing a little testing. Because of the limitations of many email clients and web clients, we are forced to use the old <font> tags and tables to display the newsletter. Trying to use CSS looks great in a few programs, but the majority looks horrible because it will not display the CSS correctly.
So, my problem is, since we are using Tidy it strips the <font> tags out of the document, and therefore takes away the font styles. I know I could just use the raw html, but we NEED to have the WYSIWYG editor for the users that updates these newsletters. Is there a way to turn of tidy for certain pages? Or another solution to this problem?
You cant turn off tidy for individual pages, but you can turn it off for groups of people.
Are you able to create an account that people can use to create this bmail? If so, place that user under a group. Then go to the Prefs screen of the group and override the WYSIWYG plugins pref. Untick the HTMLTidy plugin from the list and that should stop it from being run.
Do you really need to use font tags?
HTML emails can be reasonably cross-mail-client compatible using tables and inline styles. If you have more than one area of content, you may want to consider using paint layouts in your Bulkmail Job asset to layout the page appropriately.
In this way, your users should only need the WYSIWYG to mark up their content (ie. headings, paragraphs and images).
For our user base, yes, we do need to use font tags. Only for the reason that most of our users are students that use a webmail interface which does not support css.