Custom forms: "There was an error uploading the file for..."

#1

Hi

I have created a custom form with an attachments section. In the section there are four questions of type File Upload.
When the I try submitting the form I get the error message:

There was an error uploading the file for File Upload question…

Its come up with this message for all the even when I have not chosen to upload anything. Please note this is an optional field. I know the solution is simple as there is another form on the site which doesn’t come up with this message, and this is the form I cloned to create mine.

Many thanks

(Bart Banda) #2

Strange, can’t tell without more info, such as the configs of your form fields, version of Matrix etc.

Do you have any more information you could share? Alternatively, if you are a Squiz client, you could send a support ticket in so that squiz support can take a look at your system directly.

#3

Hi Bart

It appears that I don’t receive that message when i move the form into a different location in the site. We have a forms page, which is a redirect page, and only forms that are placed under here will work without that error message. I will create a support ticket with the team.

Thanks