Customisation Attributes Permission Problem


(Dorian Borg) #1

Hi,

 

Lately we have been encountering problems when updating the customisation of a particular design within the matrix installation (version 3.26.3; We are in the process of upgrading to version 4)

 

When the design is updated from the web interface, an error 'You do not have permission to save the attributes of "dec_vars" (#65400)" is being displayed.  This message is being displayed for many different assets and not just to 65400. The same happened when the system_parse_design script is executed via the cli. The html coding is updated but any new design areas are not being updated.

 

While searching the forum, it was suggested to make sure that all locks are held for the design.  No locks were held (apart from root) on any design asset at the time of the update .

 

Do you know what could possibly be wrong?

 

Thank you

Dorian

 


(David Wallace) #2

Hi

Did you ever get a response to this?

I’m having the same problem and tearing my hair out!

Dave


(Bart Banda) #3

Version 3.26.3 is not a supported version anymore so if you are a Squiz client you are probably best getting in touch with Squiz to get them to help you to upgrade to version 5.