Matrix Version: 188.8.131.52
Hello! I’m hoping to confirm keywords that are successful within the Subject Line of the Custom Form assets Email Options screen. Specifically %form_submission_id%.
We have an issue where when the output of the public form goes to an external mailbox, it reverts to print as “%form_submission_id%”. The goal is to ensure unique subject lines where possible.
I can see that in:
%form_submission_id% only appears in the Thank you bodycopy.
would only affect the bodycopy - not the subject line?
So I’m really hoping to know what we can rely on in terms on what keywords work in subject lines. In the past I’ve placed many in there with success, I was hoping anyone might know of an issue specifically with the %form_submission_id% keyword and what workarounds or other options might suit?
Is there a setting I have missed on the form that would ensure it works?
Thanks in advance!