Form Checkbox - required field un-checkable


I am wondering if anyone has experienced the following scenario

I have set up a custom form with a checkbox list to confirm agreement with terms and conditions.
This checkbox is required.

If this box is not ticked on submission, it will stop submission and pop up with an error message, which is correct behaviour.

However, it won’t allow retick the box and have to refresh/restart the form to tick the box (with all information lost).

I mean the chances of people don’t tick this box is very low, but did I miss anything in the setting at all?

Many thanks

(Nic Hubbard) #2

I haven’t seen this issue. Do you have an example URL?

(Edinkin) #3

Haven’t seen the issue myself, but you can work around it by setting default to selected so it is an optout instead of opt in