Hi all,
I'm trying to set up funnelback integrated search and having some issues. The search returns no results. If I leave the search box empty I do get results from the correct section of the site I have indexed. The indexing seems to work but I was seeing the following error in the funnelback log:
{0 Assumed_WINDOWS-1252 HTML12132 0 "adhimtuvS" 2003-01-01 2} HTTP protocol error 302 when attempting to fetch URL: [URL was printed here]
There was obviously loads of other stuff in the log but I thought that might be a problem. Anybody have any reason I might be getting no results when searching for any term? (And yes the search term is there in the pages I am searching). I have narrowed the search down to one page and indexed that to help troubleshooting but no luck so far. Would the blank search return all the results even if the site wasn't indexed correctly? Thanks for any help.
Hi all,
I'm trying to set up funnelback integrated search and having some issues. The search returns no results. If I leave the search box empty I do get results from the correct section of the site I have indexed. The indexing seems to work but I was seeing the following error in the funnelback log:
{0 Assumed_WINDOWS-1252 HTML12132 0 "adhimtuvS" 2003-01-01 2} HTTP protocol error 302 when attempting to fetch URL: [URL was printed here]
There was obviously loads of other stuff in the log but I thought that might be a problem. Anybody have any reason I might be getting no results when searching for any term? (And yes the search term is there in the pages I am searching). I have narrowed the search down to one page and indexed that to help troubleshooting but no luck so far. Would the blank search return all the results even if the site wasn't indexed correctly? Thanks for any help.
Hi Sean,
Have you set up the 'No Result Page Layout' and the 'Results Page Layout' under the Funnelback Search Asset?
By getting a blank page did you mean that you were getting the No Result Page Layout printed or was it just blank as in no HTML at all?
Has the Funnelback worked before for you?
Also when you say you getting a 302 what is the URL it is pointing to? is it the URL of the asset being searched? Perhaps there is a Remapping to that URL which is giving it a 302 HTTP response?
Can you try to see if you can access that url directly from the web browser?
Ash
Hi Ash,
Thanks for the reply. I have a result and no result page set up. The "blank page" is the no results page with just the text "No results". When I leave the search box empty I get the results page with everything under the selected site. The problem is it just won't search for text in a page or file when I enter a search term.
The URLs that are causing the 302 errors in the log are normal URLs to the pages and files in that site section. I can copy the URL and get to it in the browser no problem. Any ideas?
Hi Ash,
Thanks for the reply. I have a result and no result page set up. The "blank page" is the no results page with just the text "No results". When I leave the search box empty I get the results page with everything under the selected site. The problem is it just won't search for text in a page or file when I enter a search term.
The URLs that are causing the 302 errors in the log are normal URLs to the pages and files in that site section. I can copy the URL and get to it in the browser no problem. Any ideas?
Hi Sean,
From what I can understand it looks like the assets are not getting indexed correctly.
So lets say asset #1234 and #2222 are something that should appear in you search result (when you are searching with some text).
Are these assets appearing when you use no search query?
I would like to know if the assets are appearing at all.
Also the assets that you are expecting to see (but not appearing) can you search from them (with their URL) in the funnelback.log to see if there is any indication of them being indexed/not indexed.
Ash