Global preference not being applied

qbn · 2023-09-25 01:58:04 UTC

Matrix Version: 6.30.0

We have the default preferences for our components set to “Raw (no formatting)” but whenever we use the default matrix WYSIWYG component it always creates the presentation tag as “Block (div)”.

Does anybody know how we can force this to be “Raw (no formatting)” so we don’t have to always take the extra steps of changing the presentation tag manually?

Unfortunately, we already have hundreds to change manually as we didn’t realise the Global Preferences weren’t working until some of our site had already moved to new components in Matrix 6.

qbn · 2023-09-25 23:23:28 UTC

Update: I changed the default component type to something else and then back again and it seems to have reset the default presentation type when I create a new page so thats a start.

What is still a problem though is that when I then add a new basic WYSIWYG component it still has the wrong formatting. Anyone know how to reset the default WYSIWYG component to always use raw formatting?

qbn · 2023-10-08 21:55:09 UTC

UPDATE: Ok, so I was a bit early saying it was half working. We’re now back to every new component using a block div instead of a raw div. Quite annoying to have to change every single time we use a component. Anyone know how to fix?

qbn · 2023-11-22 00:51:27 UTC

Any one have an idea about this? Our preferences are fine but Matrix is ignoring our settings. We really want components to stop using Block Divs as the default.

kennyc · 2023-11-22 12:32:26 UTC

We just noticed this as well and I raised a support ticket — it’s a known internal bug just now, hopefully being fixed in of the next releases

If it helps, I found that the setting respects the very first WYSIWYG container added when a new page is created. So you could clone containers for the moment to save a bit of time in changing settings.

qbn · 2023-11-24 04:51:20 UTC

Thanks mate, glad to know its not something on our end. Hopefully fixed soon, especially as you’ve raised a ticket.

qbn · 2024-09-08 23:36:14 UTC

kennyc, did this ever get fixed after you raised a support ticket?
Its been nearly a year and we still have the issue and it is just as annoying as ever.

harinder.singh · 2024-09-11 23:59:29 UTC

Have you checked groups’ Preferences screen. It sounds like this option is overridden at User group level.

You can test it by creating a new user group and a new user. Assign this group to your site to test it.

qbn · 2024-09-12 03:53:23 UTC

Thanks for the idea. I wasn’t able to see anything in our preferences that would cause an override of the presentation type. Tried it with a new user group and still no luck.