We are using Matrix v4.18.5 on Linux with Oracle as backend. Public users are granted with read permission to all assets in a website and no workflow schema is applied.
We change the asset status into safe edit before make any change, so the live version will not be affected. Then, we send email with the preview link (URL with _nocache at the end) of the asset to the content owner for approval. We also include a generic account (system administrator) in the email for the approver to logon and view the changes.
The problem is Matrix does not ask user to login and it shows the live version instead of the safe edit version.
Why? How can the user view the changes?
Thanks.
Alice