LDAP keywords in workflow email

(Gjboyd7) #1

Hi

 

For LDAP users, how do you use for example:  %asset_attribute_first_name% %asset_attribute_last_name% , in a workflow email.

 

The keyword %workflow_user% does not output the persons name in our case.

 

Thanks

(Bart Banda) #2

I would have thought %asset_attribute_first_name% would just work, as it does with normal users. Which worfklow email specifically are you trying to edit? And can you confirm you are trying to print the name of the user who started the workflow?

(Gjboyd7) #3

We include the name in all workflow emails, something like ....  Gavin Boyd has applied for approval on Page Name.  An approver is now required...

 

We are trying to print the name of the user who started the workflow...  who is an LDAP user type.

(Bart Banda) #4

What version of Matrix are you on? We'll see if we can replicate in 5.2 in the meantime. 

(Anthony Ponomarenko) #5

I have tested in the latest 5.2 and cannot replicate the issue.

(Gjboyd7) #6

We are on 5.1.3

 

 

Tried using %asset_attribute_first_name%, this just outputed within the email:

 

 

Requester: %asset_attribute_first_name%

 

Approval request for page "Test workflow email on AD".

An Approver is now required to approve or reject the changes made to "Test workflow email on AD" so the workflow process can continue.

(Aleks Bochniak) #7

Have you mapped those attributes? 

(Anthony Ponomarenko) #8

I was using %workflow_user%  in my test and it was working.

 

Is there a reason you cannot use this?

(Birdg) #9

Hi,

 

We also struggled with this but got it working in the end with %workflow_user%

 

The trick is you have to make sure Common Name is mapped in the Attribute Setup screen of the LDAP Bridge.

 

Hope that works for you.

 

Graham