Multiple voting with Online Poll

Squiz Matrix Support
1

Matrix Version: 5413

I’m using an Online Poll asset to collect simple feedback from all visitors.

Despite setting ‘Allow Multiple Voting’ to No, when a Public User starts a new session (post-voting) they are able to vote multiple of times.

Is this expected behavior or is there a way to disable a Public user from making multiple votes?

I am also quizzed by this tip found within the manuals:

Tip: If you want to allow public users to vote, set Allow Multiple Voting to Yes, otherwise the public user will only be able to vote once for each question.

Cheers for any enlightenment.

2

Yes, I think it’s because Matrix only tracks the voting per session if you dont allow multiple voting. I don’t think it tracks it by IP address, which may also not always be desired as you might have multiple users from the same IP.

The way I’ve done it before is to set a cookie/local storage value on the users browser that I set on the user after they have voted, with JS, then check with JS on page load if they have that value and if they do, don’t load the voting page, load the results page instead.

3

Thanks for confirming, wasn’t sure I was missing anything prior to going down the Cookie/LS route.