No way to contact administrators when can't log in!


(Jesstp) #1

Hi,

 

I have started a new company and am using Squiz again! After searching this site for over 20 minutes I had to sign up again, as I no longer work at the place I last used Squiz (over a year ago)! Would be helpful to have contact details for the administrator when something like this happens - otherwise we may end up having a few duplicate accounts... Just saying.

 

Thanks


(Greg Sherwood) #2

Accounts have an email address associated with them, but you should still be able to login with your old details and change your email address to a new one.

 

Is the problem that you forgot your password and you can't have a reset link sent to you because your email has changed? If that's the case, there isn't much I can do as I can't allow someone to take ownership of an account without some sort of verification.


(Jesstp) #3

Yes the problem was that I didn't remember my details and my email has changed. That is fine. I was just conscious of creating a new account when I already had one sitting on the system.