Pics/Images don't load in IE

Squiz Matrix Support
1

Hi there,
When I use IE to log in to Matrix, none of the images load. I get the dreaded red X's. Have you seen this before?

Thanks,

Jeff

2

Do the images appear in other browsers?

3

When I login from mozilla on the server machine the images load just fine. I take it back…now the images aren't loading in the Mozilla browser anymore either???

4

What URL are you using to access matrix in each case? Are they both entered as system root urls?

5

Yes, they are system root URLs…also if I continue to login as a backend user on the IE browser the edit screen is not complete. There is no WYSIWYG and the graphics are all missing.


Thanks!

6

Can you check your apache logs to see where the requests are dying?

7

This is what the logs say…


[Thu Nov 04 11:44:54 2004] [error] [client 127.0.0.1] File does not exist: /usr/local/apache/htdocs/mysource_matrix_installer/extra/matrix_logo_r.gif, referer: http://localhost/mysource_matrix_installer/index.php



[Mon Nov 08 10:23:46 2004] [error] [client 127.0.0.1] File does not exist: /usr/local/mysource_matrix_3-1-0-RC1/core/lib/web/images/icons/asset_map/workspace_icon.png



I checked both directories and indeed the specified files do not exist. Any reasons why these weren’t added in? How should I go about solving this problem?



Thanks,

Jeff

8

The missing image in the installer won't affect matrix loading, but needs to be fixed anyway… The real problem seems to be that none of the requests are going through to get images or the asset map. Can you do a view source in one of the frames to see what URLs it's requesting for the images?