Pure White Background Screen Pinpoints Blur in Squiz Matrix Admin Interface

(evelynfreya) #1

Hi everyone,

Pure white background full screen has been best tool to analyze and identify the blurry screen and white noise issues. I have been facing within the Squiz Matrix dashboard. White background full screen has been incredibly helpful in pinpointing the problem clearly and understanding the extent of the issue.

I’m currently using Squiz Matrix version 6.20.1, and the issue occurs intermittently, particularly when I try to access asset map or certain admin interfaces. Despite trying to clear the browser cache, restart sessions, and even switch browsers, the problem persists.

Has anyone else experienced this problem with this version? Could it be related to browser compatibility or a specific setting I might be missing?

#2

If you’re experiencing blurry screens and white noise in Squiz Matrix 6.20.1, here are some steps to try:

1: Use a supported browser (latest Chrome, Firefox, or Edge) and disable hardware acceleration.
2: Check the browser console (F12 > Console) for errors when the issue occurs.
3: Update Squiz Matrix to the latest patch or version.
4: Ensure graphics drivers are updated and adjust display settings if needed.
5: Clear Squiz Matrix cache or review caching settings.
6: Test in incognito mode to rule out browser extensions.

If the issue persists, contact Squiz support with details, including logs and screenshots.

After all the process you can check the issue having a White screen tool online like: https://whitescreentest.net/
.