Resetting a Squizmap password

(Douglas (@finnatic at @waikato)) #1

Is there a recommended process for users to go through to reset a squizmap password? Email to Squiz Support or something else?

(Bart Banda) #2

Yea I would probably email Squiz Support or shoot an email to your Account Manager. I did hear they are working on a Password Reset page for the Extranet (My Squiz), but not sure when that will be live.

(Douglas (@finnatic at @waikato)) #3

Ok. We’ve tried both in the past with limited success where we were using one username, but squiz were expecting us to use another (our local domain usernames != our email aliases).