Safe edit breaking content templates


(Jim Smith) #1

Matrix Version:5.5.6.10

Hi,

We’re experiencing an issue on our system where any content templates on a page stop appearing on the front end for public users when the page is put in to safe edit.

Has anyone run in to this issue before?

Cheers

Vux


(Seano) #2

Hi Vux

Yes, we had the exact same issue recently. Check to see if your page is using a Paint Layout that is nesting some content. In the content that is being nested, check the details screen, Asset Selection and make sure the Safe Editing box is ticked.

Cheers
Seano


(Jim Smith) #3

Hi Seano,

Thanks for the response, I never would have thought to check there.

Unfortunately it doesn’t seem to be the paint layout that is causing the issue but I believe I have been able to narrow it down to something in the parse file thanks to your suggestion.

Cheers

Vux