Hi, I currently have been attempting to set-up a (very) simple search page within an area of a website.
The settings of the search page have been done exactly as per the manual example: http://manuals.matrix.squizsuite.net/search/chapters/example-search-page
This has been done strictly to reach a starting point, but every time a search is attempted (in preview mode), mysource starts pushing up Network Access Messages until the browser (IE 7) is restarted.
Is this a common issue/is there an obvious solution for this?
Thanks for any help,
[quote]
Hi, I currently have been attempting to set-up a (very) simple search page within an area of a website.
The settings of the search page have been done exactly as per the manual example: http://manuals.matrix.squizsuite.net/search/chapters/example-search-page
This has been done strictly to reach a starting point, but every time a search is attempted (in preview mode), mysource starts pushing up Network Access Messages until the browser (IE 7) is restarted.
Is this a common issue/is there an obvious solution for this?
Thanks for any help,
[/quote]
What version of Matrix are you using? Does it happen in another browser? Can you post a screenshot of the messages you get?
[quote]
What version of Matrix are you using? Does it happen in another browser? Can you post a screenshot of the messages you get?
[/quote]
The version is v3.28.5. Also, my mistake from earlier, the browser is IE 8.
Can't put the image up, but the error reads:
----------------------------------------------------------------------------------
Network Access Message: The page cannot be displayed
Explanation: The request timed out before the page could be retrieved.
[Some basic suggestions]
Technical Information (for support personnel)
Error Code 64: Host not available
Background: The gateway or proxy server lost connection to the Web server.
Date: 31/01/2011 10:36:47 PM [GMT]
Server: [private information]
Source: Remote server
Hi,
How many assets is this trying to search? What sort of db is it (postgres or oracle) ? If it's postgres, do you have log_min_duration set to something reasonable and does it show anything in your logs to show a long running query?
Anything in the matrix logs (/path/to/matrix/data/private/logs/error.log and/or /path/to/matrix/data/private/logs/system.log) that can give us more information?
How about apache logs (either /var/log/httpd/ if you're on rhel/centos or /var/log/apache2/ if you're on debian/ubuntu)?
What is max_execution_time set to in php.ini (this is usually either /etc/php.ini or /etc/php5/apache2/php.ini) ?
[quote]
The version is v3.28.5. Also, my mistake from earlier, the browser is IE 8.
Can't put the image up, but the error reads:
----------------------------------------------------------------------------------
Network Access Message: The page cannot be displayed
Explanation: The request timed out before the page could be retrieved.
[Some basic suggestions]
Technical Information (for support personnel)
Error Code 64: Host not available
Background: The gateway or proxy server lost connection to the Web server.
Date: 31/01/2011 10:36:47 PM [GMT]
Server: [private information]
Source: Remote server
----------------------------------------
[/quote]