Squiz Purge Trash issue

(Gjboyd7) #1

Hi

 

We are receiving errors when trying to purge trash, see attached image...   Purge trash has failed everytime.  Any idea why this is happening?

 

Thanks Screen Shot 2015-01-20 at 12.42.47.png (174 KB)

(Nic Hubbard) #2

Can you move asset #33353 out of the trash and then purge it? 

(Marcus Fong) #3

Another thing that might be worth checking is the file:

 

data/private/assets/bodycopy_div/0017/33353/content_file.php

 

under your Matrix directory. Specifically, which Linux user owns the file (and its containing directory)?

 

If you're using Apache, everything under "data" should normally be owned by the Apache user (typically "apache" on Red Hat / CentOS / Scientific Linux systems, or "www-data" on Debian systems). If you're using Nginx with PHP-FPM then it should be owned by the PHP-FPM user.

(Gjboyd7) #4

Yes, thanks for that, this was a permissions issue like you describe, files were created by import script under root user, so apache did not have write permissions to the files.  We chmod the files under data and were able to trash.