I've got a page created which I've distributed to users for testing. They were able to preview the page previously but now all of a sudden they can't. I made the page public and it works but when loggged in as the user the page goes blank again. Any ideas?
Are you sure that they have permissions to all parts of the page? E.g. all bodycopy divs. Are all parts live?
Is the status correct?
Are paint layouts or designs involved? If so, try disabling each and retrying, to see if they are causing the problem.
Also, what does the source code produce? Nothing at all? Are there are JS errors coming into effect?
Nothing at all just a blank page.
That sounds like PHP is not rendering the page, not a permissions issue. It it was permissions you would see something, or a login page.
Have you checked all error logs?
Possibly irrelevant but for what its worth... On the odd occasion I've had a blank page rendering I've always traced it back to a missing closing % on a keyword somewhere...
What type of matrix user have you created for your users to test .
The user would have to be applied to all your designs and paintlayouts etc with read permission otherwise even if it’s public and these users are logging in they wouldn’t have the permissions to read.
We have a user that’s a backend user but only has read permissions we use this for allot of our testing - but when users cannot see something when logged in as the user is usually something has been missed with permissions to designs etc
The page is live now so we can close this thread but I use this login (backend user) for testing and provide admin permissions. I did add read permissions so it could be a buggy php render or an unclosed % as you say.