Matrix Version: 6.19.2
Hi guys,
As the title states, when a workflow started (asset status: Safe Edit Pending Approval), the users in my first step receive both the “Workflow Started” and “Workflow Invitation” (subject: “Workflow Approval Required”) emails.
I understand I can customise these messages - the first one on the workflow itself and the second one within a step itself, however this does not disable an email.
I also know I can removed email whitelists from the system.
Before I do this, I was wondering is this now standard or an error? Is there a way to disable this effect, without removing whitelisted emails from the system?
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Basically the users in the first step should only receive one email, asking them to approve the asset, not two.
I don’t actually understand the reason for both of them, even after reading: https://matrix.squiz.net/manuals/workflow-schemas/chapters/custom-messages
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Also both emails came from “no-reply@dxp.squiz.cloud”, even though my email address is set in my user asset and this field is empty:
